Arobit - Sales Department
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Such a Small Step, a Project Start May Still Be Dissatisfying

Bad practices

ScienceSoft's approach

Feel the difference with ScienceSoft

Problem #1: A slow project kickoff

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Extra hours and days wasted to get the first response, arrange a call or get a proposal put off the project start.

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At ScienceSoft, we have established and rigorously follow a protocol of communication with prospects that defines requirements for the first response time. Also, we have a rule-based algorithm for distributing requests among salespeople, which allows us to schedule the first call without delay.

Problem #2: A gap in expectations

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IT vendors may adopt a tell-us-what-to-do approach. They may expect their clients to come with a clear understanding of what software or what IT improvements they need.

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At ScienceSoft, we understand that business people think in terms of profit, costs, productivity, efficiency, and other business success indicators. And it's our responsibility to know the capabilities and limitations of digital technologies. Even before the project starts, we dive into our clients' pains or goals and offer solutions to address them best.

Arobit's Simple and Fast Process Flow for Onboarding Clients

1. Drop a request

You can choose a convenient channel to reach out to:

  • A live chat is perfect if you need to clarify something or seek more information about our services or a specific solution. On average, we reply in 30 minutes.
  • Our email contact [email protected] or any contact button on our website. Our response time may vary from 1–2 hours to 1 business day.
  • By phone / whatsapp at +1 530 388 5507 / +91 9163367905 the quickest way to reach us.

2. Schedule an introductory call

We deeply value your time. So, our sales reps make sure of well-researched interactions before initiating any conversation.

Let's schedule a call to discuss your situation and find opportunities for you. We actively listen and ask questions to uncover any underlying issues.

3. Sign an NDA

We care more about our relationships that we build on trust. So we make sure to protect your confidential business information on your legal requirements. So, we sign an NDA before the introductory call or only in case we sign a service contract.

4. Get a proposal

A proposal is free of charge, and it will give you a perspective of the service scope or the solution we offer.

We always include:

  • A summary to make our offering understandable at a glance.
  • The scope of work / technical solution description.
  • Team expectation on the input of each team member.
  • Cost estimation.
  • Project timelines.
  • Risks (if any) and our mitigation strategy.
  • Deliverables focused on the business value.

5. Sign a service contract and kick-off

We establish our legal obligations and sign a service-level agreement for continuous services. We also sign a service level agreement (SLA) that defines the scope of the provided service and the metrics to assess its efficiency.

You can rely on us to assemble a project team or personally interview the candidates. Once the team is approved, we can start the work immediately!

Take the First Step to Our Cooperation

Arobit offers a comprehensive suite of IT services, ranging from consulting and software development to continuous support and evolution. We strive to make your business more efficient, and resilient with competent IT solutions.

Client Speak

Ayush Bagaria

Owner of Bagaria Food LLP

We have been working with Arobit since 2022 for a custom ERP Software for my flour mill. I wanted everything to be automated with the least manpower. Arobit understood the solution and they implemented everything.

So I am very grateful to Arobit for catering to my needs and developing the software as I required.

Purity Wanjiru

Director of People, Culture and Talent Management at Accurex

It has been a real pleasure working with Arobit. What I really like about Arobit is, they have a great attention to detail, they go out of their way to understand what our real problem is and also at the same time provide us with a solution for that matter.

Sanjay Guha

Founder and CEO of Acquist Asia

A proficient and driven young team excels in delivering high-quality, cost-effective solutions. Meticulous in their work, they blend creativity with efficiency. Wishing them continued success and anticipating fruitful collaborations on multiple assignments with Acquist.

Sanjay Guha

Subhash Jha

Director of Legal Salah

Arobit truly stands out as an incredibly dynamic and client-focused web solution company. Their patient understanding of our vision and precise delivery in alignment with it have been invaluable. Sending the entire Arobit team my best wishes for continued success.

Subhash Jha