A top FMCG wholesaler serving HORECA customers encountered several issues in handling shipping and delivery operations. With thousands of orders per day, they were experiencing inefficient grouping of shipments, poor route planning, vehicle capacity, and real-time tracking. These inefficiencies resulted in higher costs, delayed deliveries, and customer dissatisfaction.
Challenges Faced
- Inefficient shipment grouping caused delayed deliveries.
- Poor route planning software resulted in increased fuel usage.
- The lack of an efficient fleet management system has resulted in the underutilization of vehicles.
- Poor integration of order management software created bottlenecks in processing.
- No real-time tracking resulted in visibility problems for customers.
Solution Implemented
Arobit Business Solutions, a leading software development company, built a completely customized logistics management platform to automate and optimize operations. Our solution automated the processing of shipments, optimized routes for deliveries, and upgraded real-time tracking to enhance efficiency and customer satisfaction.
Key Features & Benefits
1. Logistics Management Software
Our sophisticated logistics management software facilitated smooth grouping of shipments by weight, size, and delivery priority, cutting order processing time drastically.
2. Shipping Optimization Software
A smart shipping optimization software incorporated into the system scanned thousands of shipping routes to identify the least expensive and fastest routes. This reduced fuel usage and lowered emissions.
3. Route Planning Software
Our route planning software powered by AI offered real-time adjustments by traffic, roadblocks, and vehicle availability, which ensured on-time deliveries and enhanced customer satisfaction.
4. Fleet Management System
A robust fleet management system streamlined vehicle assignment based on capacity, availability, and skill, minimizing downtime and maximizing fleet utilization.
5. Order Management Software
The Order Management Software integrated flawlessly with the client's ERP system, which streamlined order processing and removed the threat of human error, resulting in a 30% boost in operational efficiency.
6. Supply Chain Automation
Our Supply Chain Automation module streamlined warehouse management, minimizing order handling time by 40%. This accelerated loading, unloading, and distribution of goods.
7. Real-time Delivery Tracking
The deployment of real-time delivery tracking offered end-to-end visibility, enabling customers to track shipments, enhancing transparency and trust.
8. AI-Driven Logistics Solution
An AI-driven logistics solution leveraged predictive analytics to predict delivery times, propose alternative routes, and optimize decision-making for logistics managers.
Results Achieved
- 25% decrease in operational expenses through automated shipping procedures.
- 30% reduction in delivery times with route optimization.
- 40% in the efficiency of the fleet from smart vehicle routing.
- Improved customer satisfaction through precise real-time tracking.
- Reduce carbon emissions with AI-optimized routes.
Why Companies Opt for Arobit Business Solutions
As a top-rated software development firm, Arobit Business Solution has been successful in reengineering logistics operations of companies globally. Our solutions pass through rigorous quality checks to achieve high performance levels. Supported by more than 200 years of cumulative experience, over 500 clients rely on our capability of delivering high-level, scalable IT solutions. Having control over 60+ live systems handling 100M+ daily sessions, we still revolutionize logistics and supply chain operations.
Conclusion
Through the use of Arobit's sophisticated Logistics Management Software, our customer realized notable gains in cost reduction, efficiency, and customer satisfaction. The above case study presents the impact of combining shipping optimization software, route planning software, and artificial intelligence-based logistics solutions in optimizing supply chain operations.
For companies seeking to maximize their logistics activities, collaboration with Arobit Business Solution guarantees state-of-the-art technology, unparalleled expertise, and higher-quality services.