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A .IN domain isn't just a web address—it's a digital identity that signals trust, authenticity, and a genuine connection to India's growing online economy. For businesses and individuals alike, it represents credibility in a space where first impressions matter more than ever.
But as this space expands, so do the challenges. And one of the biggest? Ensuring that .IN domains truly represent who they claim to be.
The Trust Gap in India's Domain Ecosystem
The National Internet Exchange of India (NIXI) identified several critical issues threatening the integrity of .IN domains:
- Unverified registrations allowed anyone, anywhere, to claim a .IN domain without proper identity checks
- Foreign entities posing as Indian businesses weakened the credibility of India's digital extension
- Domains are being misused for fraudulent activities and false identities, ultimately eroding trust.
- Lack of accountability in the registration process undermined customer confidence.
When a customer sees a .IN domain, they should feel confident they're dealing with a legitimate Indian entity. When businesses invest in their digital presence, they deserve to operate in a space where authenticity is the standard, not the exception.
Starting from December 5, 2025, NIXI is implementing the electronic Know Your Customer (e-KYC) verification, which will become mandatory for all .IN domain registrants.
What's Changing Under the New Rules
To strengthen authenticity and compliance, NIXI has refined its eligibility norms:
- Mandatory e-KYC for all actions: Whether registering a new .IN domain, renewing an existing one, or updating registrant details, e-KYC verification is now required.
- Indian Individuals and Entities: Continue to be eligible for .IN domain registrations as before.
- Foreign Registrants: Must now demonstrate a valid nexus qualification to justify their right to register or retain a .IN domain name.
- SERVERHOLD status for non-compliance: Domains without verification go offline until the process is completed
- Exact match requirement: Renewals require that registrant information matches KYC documents exactly—no mismatches, shortcuts, or workarounds
This policy establishes a new standard: .IN domains now represent verified, authentic Indian entities exclusively. This creates a level playing field where genuine businesses can thrive without competing against shadowy, unverified entities that undermine the ecosystem's credibility.
How Arobit Is Making This Transition Seamless
At Arobit, we anticipated this policy shift and took proactive measures to support our clients through the transition. Because we believe in what NIXI is doing. A verified, transparent .IN ecosystem benefits everyone: businesses, customers, and India as a whole.
So we've made it our mission to ensure our clients experience zero disruption while staying fully compliant. Here's exactly how we're doing that.
Supporting Only Verified Indian Customers
Going forward, Arobit will register and manage .IN domains exclusively for Indian individuals and businesses. This ensures we're aligned with NIXI's vision from day one and that every domain we handle meets the eligibility criteria without question. By focusing our services on verified Indian customers, we're not just following the rules—we're setting a higher standard for the industry.
Making e-KYC Actually Easy
Our clients get step-by-step guidance on what documents to submit, automated reminders when verification is pending, and quick resolution support if there's a mismatch or error. You won't be left wondering what to do next or scrambling to figure out why your domain isn't working.
Protecting Your Data
Arobit handles all KYC data with the highest standards of confidentiality and data protection, in full compliance with India's privacy regulations. Your information is secure with us, encrypted, and stored following industry best practices. We treat your data with the same care we'd want for our own.
Staying Ahead of Deadlines
Nobody wants their website to suddenly go offline because of a missed renewal or pending verification. With our automated notification system, you'll always stay informed about critical deadlines and required actions. Whether it's a renewal coming up in 30 days or a verification that needs attention, we'll make sure you know exactly what needs to be done and when.
Complete Compliance, Every Step of the Way
From the moment you register a .IN domain with Arobit to every renewal cycle that follows, our systems ensure your domain remains verified, compliant, and active. We've upgraded our infrastructure specifically to support NIXI's requirements, integrating verification checks at every critical touchpoint in the domain lifecycle.
This means you can focus on what matters most—growing your business, serving your customers, and building your brand—while we handle the compliance, verification, and technical requirements in the background.
Why This Matters to Arobit
A verified .IN domain ecosystem means stronger trust, better security, and a digital space that truly represents India. When businesses and individuals know that every .IN domain they interact with has been verified, confidence grows. Transactions become safer. Reputations hold more weight. The entire digital economy becomes more robust and reliable.
Arobit is supporting NIXI's e-KYC mandate. We're not only protecting our clients from service disruptions—we're contributing to a digitally secure, responsible, and credible India. We're helping build the foundation for the next generation of Indian digital innovation.
Because at the end of the day, trust isn't just good policy. It's good business. It's the foundation of everything we build online. And it's what will drive India's digital economy forward in the years to come.
Ready to verify your .IN domain with Arobit? Stay tuned with Arobit.com to learn more about how we're helping Indian businesses stay compliant, secure, and online.
