Efficient operations are the need of the hour for the fast-paced cloud kitchen industry. Arobit Business Solution partnered with a leading cloud kitchen to streamline the operations from order placement to delivery, ensuring smooth management of orders, ingredients, recipes, and delivery tracking. This case study explores how Arobit's custom ERP solution transformed the workflow of the kitchen.
Challenges Faced by the Cloud Kitchen
Before implementing Arobit's solution, the cloud kitchen management faced several operational hurdles:
- Managing customer orders efficiently.
- Ingredient level monitoring and managing stockouts.
- Recipe uniformity to various orders.
- Assign and track delivery agents in real-time.
- Informing customers about an order status.
Arobit's Answer
Based on these critical issues in cloud kitchen management, Arobit implemented a powerful management system. They are ordered in the following fashion:
Order Management
- Created a web- and mobile-friendly dashboard for easy order capture at the customer end.
- Automates order prioritization by prioritizing the readiness and due date of its delivery to customers.
Ingredients and Recipe Tracking
- Enabled centralizing of ingredient tracking.
- Standardized recipes to keep taste and quality uniform.
Assignment of Delivery Agents
- Delivery agents are assigned automatically, concerning proximity and availability.
- Optimized route planner helps in reducing delivery times.
Real-Time Delivery Tracking
- Both the kitchen staff and the customers can track the live order.
- The customers were provided with timely updates from preparation till delivery.
Outcomes and Benefits
The customized ERP solution by Arobit has brought some wonderful outcomes:
- Operational Efficiency: The order preparation and delivery time reduced by 35%.
- Inventory Optimization: Reduced ingredient wastage by 25%.
- Customer Satisfaction: Customer feedback ratings increased by 40% through timely delivery and accurate orders.
- Scalability: The solution can be easily scaled into new locations without adding any overhead.
Arobit's experience in developing IT software and the attention given to delivering tailored solutions were huge hits for the cloud kitchen in its operations. Addressing critical challenges and streamlining processes helped Arobit ensure that the business would scale efficiently while increasing customer satisfaction. This collaboration highlights why ERP software developers in India are highly sought after for their expertise in crafting innovative solutions that drive operational excellence and business growth.